In my view, there were two critical mistakes made in ISU athletics, and they both tied together: hiring Irv Cross as athletic director and not raising any money for facilities upgrades during the Centennial Campaign. Irv was totally irrelevant as an AD. And when Bowen chose not to include athletics in the Centennial Campaign, which raised over $100 million (including over $30 M for the Performing Arts Center), the reason he gave was that Irv failed to come forward with a plan for facilities or a list of needs.
That would have been the perfect time to remodel Holt and/or construct a new office/athletes complex: the economy was booming yet the massive inflation we saw in construction costs had not yet hit.
People ask me all the time why Montana has become such a dominant force in the Big Sky, particularly in football. The biggest reason is this: they took advantage of the departure of Boise State, Idaho and Nevada -- the three best programs, year-in and year-out, in the league, and filled the gap. Whether it was brilliant planning or just dumb luck, they started work on Washington Griz Stadium and hired the perfect coach for his time. They started winning, were playing exciting, wide-open football, and had the beginnings of nice facilities. Things just snowballed from there. More winning, nicer facilities, better players, more money, more fans, etc.
Holt Arena is an outdated facility, yes, but not for the reasons many people think. Sure, it's not a great fan-friendly facility, but as Highland and Poky fans show every fall, people will still come to games there if they are motivated. The reason the Dome is outdated now is because the coach's offices and player facilities are so awful. I cringe thinking about trying to entice a recruit to Idaho State when they walk into those tiny, cluttered coaches' offices, or those sterile, ugly lockerrooms. If ISU ever gets to the point of identifying $5 M or so, it needs to plow that money directly into a coaches office/ players dressing room/lounge complex that ties into Holt. Oh, and a new football practice field -- the current one is a torn ACL looking for a place to happen.
The fans will continue to be uncomfortable with limited restrooms and concession stands, but they'll still come if ISU improves its recruiting and gets competitive again. But that will be difficult to achieve until the "showcase areas" for recruits are upgraded.